Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
Have your say
Your views and feedback help us to improve our day-to-day services and plan future investment.
Working with independent research partners, we seek the views of our household and business customers in the following ways:
Our online customer panel enables us to survey customers on a range of topics. Following each survey, a newsletter is sent to those who took part explaining the findings and what we are doing as a result.
Our customer magazine, which is sent to households throughout the region, keeps customers updated on how we are improving services and other news.
It is also a cost effective way of engaging with customers - the advertising income means the magazine is produced at a cost of just 14p per customer.