Bills and accounts

0345 600 3 600

Monday to Friday, 8am to 6pm.                                           
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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)
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  • Environment

    For us to operate sustainably, we need to help protect or enhance all resources and services provided by the environment that are used or affected by our operations.

    We have a number of aims with respect to protecting the environment while providing water and sewerage services to customers. 

    These include:

    • ensuring that the water we provide to customers poses minimal risk to the environment
    • discharging effluents that will not compromise watercourses
    • understanding our energy use and emissions and working to minimise these
    • understanding how we might be impacted by a changing climate
    • conserving and enhancing biodiversity within our region.
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