Each year we set our charges according to our price limits set by Ofwat at five yearly reviews." />
Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
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Each year we set our charges according to our price limits set by Ofwat at five yearly reviews.
The last of these was in 2014; prices were set for the period between 2015-2020.
For the year 2016/17 starting 1 April 2016, we published our Wholesale Charges on the 11 January 2016, plus the following information below that explains changes that will apply from the 1 April 2016 and an explanation of how our charges have been assured. We published our customer Charges Schemes on 1 February 2016.