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0345 600 3 600

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customer.services@wessexwater.co.uk
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Water supply and sewerage

0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

operational.enquiries@wessexwater.co.uk
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  • How to avoid blockages 

    In the bathroom                                      

    Stay blockage free by only flushing the three ps - paper, poo and pee - down your loo.

    You can prevent pipes from being blocked by putting other items, such as wet wipes, in the bin.

    Be smart love your loo

    Around 13,000 blockages a year are caused by people flushing wet wipes, including so-called 'flushable wipes', as well as tampons and sanitary products, cotton buds and even nappies down the toilet.

    If you are affected by a blocked sewer, not only is it unpleasant but the clean up costs can be huge.

    In the kitchen 

    Pouring fat, oil and grease down your kitchen sink will block this too.

    Simply let these cool before scraping the solid fat into your food waste bin for recycling. Alternatively,pour them into a non-recyclable container and put it in with the household waste. 

    Quite often sewage flooding can be caused by a nearby neighbour not disposing of fat, oil and grease properly or flushing the wrong items down the toilet.

    The blockage could occur further down the pipe from them - potentially near your home - so it is worth making sure your neighbours also do their bit to prevent blockages.

    Catch the FOGs! 

    Three slippery characters are wreaking havoc in our Bag it and Bin it game where the simple aim is to dispose of waste objects before they get into our sewer system.

    In the bathroom you need to divert waste away from the toilet while in the kitchen it's all about catching the fat, oil and grease before it blocks the plughole.

    Download the Bag it and Bin it game at the Apple App store.

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