Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
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Your tap water will vary in taste and appearance depending on where you live in the region.
Most of the water we supply is hard as it comes from groundwater which has percolated slowly through the soil and layers of rock.
You can find out more about your water, its hardness and quality using our postcode checker.
Do you need to adjust your dishwasher water hardness setting?
If your tap water is brown or white in colour, what's causing it?
Learn what to do if limescale is building up in your appliances.
Discover why your water may taste or smell unpleasant and how to solve it.